THAT-SHOP uses Royal Mail for all shipments

The various services are listed below;

Express - Royal Mail Tracked 24 (UK only)

Customers placing orders by 2pm Mon-Thurs should receive their order next day. Orders placed after 2pm or Fri-Sun should arrive the next working day or after the weekend respectively.

Standard - Royal Mail Tracked 48 (UK only)

Customers should receive orders within 2-4 business days after order placement

Europe - Royal Mail International Tracked

Please allow 7-10 working days to receive your order

Rest of World - Royal Mail International Tracked

please allow 10-14 working days to receive your order

*THAT-SHOP will process orders quickly but cannot control the postal service which can experience delays from time to time.

** If you have not received your order within the stated timeframe, please contact us via the contact form and we will investigate

You are entitled to return items up to 28 days after date of purchase for exchange or refund. Returned Items must be received in their original condition and will be inspected on arrival to determine eligibility. THAT-SHOP will not cover the cost of returns.

THAT-SHOP will process returns and refunds within 14 days

Use the contact form to ask any questions.